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No internet for over 24 hours!!!

Average Joe
Posts: 1
‎31-10-2018 10:51 PM

I can't get any network signal on my phone! For the last 24 hours it just says searching! 

Its not a new phone or a new sim. I'n a long standing member of 48. Please help!

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Re: No internet for over 24 hours!!!

The Legend
Posts: 14,050
‎31-10-2018 10:58 PM

You say "no internet" but then you also say "[no] network signal".

Which is it?

Did anything change on your phone recently?

E.g.phone software update, reconfiguration of settings etc.?

What make and model of phone is it?

Have you tried switching off, taking the SIM out, gently cleaning it, reinserting it, switching on and seeing if that makes any difference?

If not then you will probably need to contact 48 support (see the link in my signature below) and maybe try a replacement SIM in case your current SIM has failed for some reason (I don't know why but this seems to happen from time to time to some users and their SIMs).

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No internet for over 24 hours!!!

The Legend
Posts: 14,050
‎01-11-2018 01:29 AM
Did that help at all @mowgli?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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