Showing results for 
Search instead for 
Do you mean 
Reply

No service abroad

Coach
Posts: 10
‎01-08-2018 08:21 AM
I am currently in Hungary and have no service. I have a Samsungy A3. Is it possibly something I need to turn on??
Posted from Generic Android 2.0
Reply
0 Likes

Re: No service abroad

The Legend
Posts: 13,760
‎01-08-2018 09:11 AM
Do you have a Guido membership?
EU roaming only works on Guido and not on any other membership.

https://www.48months.ie/membership-plans/going-abroad

If you do have a Guido membership then what happens when you manually search for local networks and try to connect to one?

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: No service abroad

The Legend
Posts: 13,760
‎01-08-2018 11:01 AM
Did that help at all @megan_rowe?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: No service abroad

Coach
Posts: 10
‎01-08-2018 09:50 PM
Hi, yes I have Guido membership. When I search for local networks it just searches for ages and nothing comes of it.
Posted from Generic Android 2.0
Reply
0 Likes

Re: No service abroad

Average Joe
Posts: 1
‎01-08-2018 09:52 PM
Having the same problems
Posted from Xiaomi Redmi 4X
Reply
0 Likes

Re: No service abroad

The Legend
Posts: 13,760
‎01-08-2018 11:02 PM

@megan_rowe wrote:
Hi, yes I have Guido membership. When I search for local networks it just searches for ages and nothing comes of it.

 

Are you sure that you have roaming and/or data roaming enabled?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: No service abroad

The Legend
Posts: 13,760
‎01-08-2018 11:03 PM

@dkiiddd123 wrote:
Having the same problems

 

See all of the questions that I asked @megan_rowe above.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: No service abroad

The Legend
Posts: 13,760
‎02-08-2018 07:44 AM
Did that help at all @megan_rowe and @dkiiddd123?
If not then you'll probably need to contact 48 support for more assistance.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Top Discussions
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community