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No service abroad

Average Joe
Posts: 1
‎04-12-2018 08:47 AM
I am in Amsterdam and my phone isn’t working I have been waiting and I still have no service
Posted from Apple iPhone
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Re: No service abroad

The Legend
Posts: 14,109
‎04-12-2018 09:57 AM
What membership do you have?
EU roaming only works on Guido.
If you have Guido then it should work.
However are you using an iPhone?
If so then this issue due to the stupid way that Apple do things with iPhones could be relevant.

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

You may have to try that reconfiguration many times before it works.
Switching airplane mode on and then off and then quickly trying the reconfiguration may help.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: No service abroad

The Legend
Posts: 14,109
‎04-12-2018 11:37 AM

Did that help at all @dshea96?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No service abroad

[ Edited ]
Average Joe
Posts: 1
‎04-12-2018 03:23 PM

.

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Re: No service abroad

[ Edited ]
Average Joe
Posts: 3
‎04-12-2018 03:30 PM
 
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Re: No service abroad

The Legend
Posts: 14,109
‎04-12-2018 03:32 PM

Your post was empty @jbrackentest - did you mean to post a question?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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