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No service

Average Joe
Posts: 1
‎08-05-2018 02:16 PM
My iPhone 5a says no service for the past 2 days
Posted from Apple iPhone
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Re: No service

The Legend
Posts: 13,935
‎08-05-2018 04:42 PM

Did it work OK before this?

Did anything change on your phone?

Software update, settings changes etc.?

If you reboot and do a manual search for networks can you see and connect to 48?

If not what networks do you see?

Is roaming still enabled?

Did you roam abroad in the last few days?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No service

The Legend
Posts: 13,935
‎08-05-2018 06:40 PM

Did that help at all @hajj?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No service

Hot Rod
Posts: 6
‎26-05-2018 09:19 AM
I have no phone coverage this morning it's a joke
Posted from Apple iPad
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Re: No service

Hot Rod
Posts: 6
‎26-05-2018 09:29 AM
Still no service very disappointed
Posted from Apple iPad
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Re: No service

Hot Rod
Posts: 6
‎26-05-2018 09:31 AM
 
Posted from Apple iPad
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Re: No service

Hot Rod
Posts: 6
‎26-05-2018 10:02 AM
Any update
Posted from Apple iPad
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Re: No service

The Legend
Posts: 13,935
‎26-05-2018 10:51 AM
What happens if you do a manual search for networks?
Can you see and connect to 48?
If not try switching off, taking the SIM out, gently cleaning it, reinserting it, switching on and searching for/connecting to 48.
If none of that helps then you'll need to contact 48 support.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: No service

The Legend
Posts: 13,935
‎26-05-2018 04:48 PM
Suits that help at all @joeyt2?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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