cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No signal abroad

dtoal27
Newcomer
Why doesn't my phone have a signal abroad in EU even with international minutes?
2 REPLIES 2

dalyer
The Legend
The Legend

You seem to be using an iPhone?

If that's the case then it's almost certainly this issue due to the stupid way that Apple do things which causes problems for many, many iPhone users while roaming abroad on some networks (including 48):

 

iPhone abroad issue

 

You may need to try that many times before it works.

It may help to toggle airplane mode on and then off and then quickly try to "catch" the local network so that you can change the roaming profile as explained above.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.