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No signal or service

raw3
Newcomer

Help: no signal or service for the last 12 hours everything is fine in my account, tried taking out sim and battery but nothing works. Any advice appreciated

5 REPLIES 5

dalyer
The Legend
The Legend

If it's an iPhone and you may have been roaming recently (even inadvertently near the NI border) maybe you need to do this?

 

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862/jump-to/first-...

 

If not then you'll probably need to contact 48 support for advice:

 

http://www.48months.ie/help/ask-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Got it sorted, had to go into the phone and choose again a network, ie 48 and it worked again, why i had to do that remains a mistery to me. but thanks for help appreciated. Richard

Sorry I never thought of suggesting that.

But glad you got it sorted.

Did support tell you to do that or did you figure it out yourself?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

I seen it in one of the answers in the help section and tried iit and it worked