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Not allowing me to log in

Average Joe
Posts: 1
‎18-02-2019 01:36 PM
I've just put sim back in old phone but it won't let me log in I've uninstall Ed app and added it again but nothing My Internet allowance is not added as well
Posted from Generic Android 2.0
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Re: Not allowing me to log in

The Legend
Posts: 14,502
‎18-02-2019 01:48 PM

You mean a SIM that was working in phone A won't work in phone B?

Does the SIM still work in phone A?

Are you sure that phone B is unlocked for use on any network?

Won't let you log into what?

What is the "Ed app"?

What internet allowance are you referring to?

Did you buy a new membership or internet addon recently?

If necessary contact 48 support - see the link in my signature below.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Not allowing me to log in

The Legend
Posts: 14,502
‎18-02-2019 05:36 PM
Any update @valerielangrell?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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