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Phone has no service and I can't get it back

conneelylaura
Newcomer
 
4 REPLIES 4

dalyer
The Legend
The Legend

You'll need to post a bit more info if you want help.

 Was it working before?

If so what changed before it stopped working?

What exactly do you mean by no service?

No signal bars at all?

Or some services don't work?

If you manually search for networks can you see and​connect to 48?

You seem to be using an iPhone?

If so were you roaming recently?

If so then this may be relevant.

 

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862/jump-to/first-...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

conneelylaura
Newcomer
It says I now have service again 4 bars , but my text messages won't deliver and I have my membership paid so it couldn't be that

What does your online account say about your membership status, expiry date and text allowance balances.

You haven't answered several of the other questions that I asked that might clarify your situation.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.