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Problem moving number

AliciaO4758
Newcomer
Received email saying problem moving my number. “Prepay unregistered I tread of prepay registered”
1 REPLY 1

dalyer
The Legend
The Legend

You may have entered the wrong info into the porting form.

 

 

Sometimes it's not obvious what to enter.

You probably need to contact 48 support to rectify this and get the porting going.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.