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Reactivate old sim

Average Joe
Posts: 2
‎01-03-2018 07:51 PM

Hi, 

 

My current phone is going bye bye for a little while and I will be swapping back to an old iPhone 4 which still has the 48 sim in it from when it was my daily driver. My question is: Can I just reactivate the sim in the iPhone 4 then reactive the sim in my current main phone when I get it back? 

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Re: Reactivate old sim

The Legend
Posts: 13,503
‎01-03-2018 08:11 PM
When did you last use it/buy membership?
If it was just a few months ago then it may just work straight off.
If longer than that and you can't log into your 48 account, buy membership or use the SIM then you'll probably need to contact 48 support and ask them about reactivating it.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: Reactivate old sim

The Legend
Posts: 13,503
‎01-03-2018 08:11 PM
When did you last use it/buy membership?
If it was just a few months ago then it may just work straight off.
If longer than that and you can't log into your 48 account, buy membership or use the SIM then you'll probably need to contact 48 support and ask them about reactivating it.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Reactivate old sim

The Legend
Posts: 13,503
‎01-03-2018 11:48 PM

Any update @ralthor?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Reactivate old sim

Average Joe
Posts: 2
‎02-03-2018 09:50 AM

Got an email response from them today and they cant reactivate an old sim. So I shall be binning the one currently in the old iPhone 4. They are going to send me out 2 new sims, one to swap to my old phone and one to swap back to my current phone when it comes back to me. 

 

Cheers for the help. 

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Re: Reactivate old sim

[ Edited ]
The Legend
Posts: 13,503
‎02-03-2018 10:02 AM

No really sure why you need two Sims unless it's so that both phones can be used at the same time (with different numbers obviously)?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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