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Roaming not working

Hot Rod
Posts: 8
Roaming is not working
Posted from Android 2.0
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Re: Roaming not working

Hot Rod
Posts: 8
I do not understand how is SIM bad, but this is reality. Was signal for me when i was in other country and do not work.Bad service. I some people use 48months only in Ireland not recommend use for roaming.

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Re: Roaming not working

The Legend
Posts: 13,000

You'll need to post more detail than that if you want assistance.

Where are you roaming?

What membership do you have?

Remember that EU roaming will only work on a Guido membership.

Roaming elsewhere (North America, Oceania) will work on any membership but you need cash credit to pay for services.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Roaming not working

The Legend
Posts: 13,000
Any update @minmocas?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Roaming not working

Hot Rod
Posts: 8
I am on Guido. Traveling Croatia. Phone Samsung s7.
Posted from Android 2.0
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Re: Roaming not working

[ Edited ]
The Legend
Posts: 13,000

Does anything work?
Calls and texts?
If you search for local networks can you connect to any?
Is roaming enabled?

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Roaming not working

Hot Rod
Posts: 8
Nothing working. Sim card not supporting this network. Roaming is enabled...
Posted from Android 2.0
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Re: Roaming not working

Hot Rod
Posts: 8
I am not first time abroad but after june 1 something goes wrong
Posted from Android 2.0
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Re: Roaming not working

Hot Rod
Posts: 8
I try restart phone take card out nothing
Posted from Android 2.0
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Re: Roaming not working

[ Edited ]
Coach
Posts: 11

minmocas wrote:
I am on Guido. Traveling Croatia. Phone Samsung s7.

Same situation, Guido, in France, Samsung S7.

 

My wife (here also, 086 # too) has a Sony Z5 Xperia no problems, on same (French) network. She can text me, but not call me (I get texts, including one test from 48 yesterday- spent c 1 hour on chat). Changing networks makes no difference. When I try to make a call I get a 48? (Irish accent) message saying "not enough minutes, not enough credits" but account is good to go with many minutes free. 

 

I've tried booting in safe mode to discount an app problem, taking out/reinserting SIM card, problem persists.

 

Phone worked fine last week (text, calls) before I left Ireland and everything else on it works OK now, just phone/text out problem.

 

I can start a new thread if better rather than hijack/piggyback this one.

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Re: Roaming not working

Average Joe
Posts: 1
I'm just back from Italy, my internet wouldn't work while I was there - roaming was switched on, tried everything. Left me in a right mess as I presumed I would be able to use my phone abroad to plan travel and use maps. I have the Guido package but still no joy.
Posted from Samsung SM-J500FN
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