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Average Joe
Posts: 2

Samsung galaxy 6

My phone wont work in Belfast. It says im connected to O2uk but i cant make or recieve calls and texts and my data pkt wont work either
Posted from Android 2.0
The Legend
Posts: 11,306

Re: Samsung galaxy 6

Do you have a Guido membership?
EU roaming won't work on any other membership since 13th June.
See here

https://community.48months.ie/t5/Most-Popular-Questions/Going-away-Using-48-when-roaming/m-p/44774#M...

Hope this helps.


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Posted from Xiaomi Redmi Note 3
The Legend
Posts: 11,306

Re: Samsung galaxy 6

Any update @kevinka?



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Average Joe
Posts: 2

Re: Samsung galaxy 6

Thank,but i have the don package.
Posted from Android 2.0
The Legend
Posts: 11,306

Re: Samsung galaxy 6

And you're using a Samsung Galaxy phone?
You'll probably need to contact 48 support so as roaming should just work in this case.

Hope this helps.


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Posted from Xiaomi Redmi Note 3
Highlighted
The Legend
Posts: 11,306

Re: Samsung galaxy 6

[ Edited ]

Sorry - ignore my previous post @kevinka.

I misread your post and thought that you said that you had a Guido membership.

If you have a Don membership then EU roaming will not work.

It only works on Guido since 13th Jun.

See the link that I posted above.

The fact that you have a Don membership explains why things are not working for you in NI/UK.

 

Hope this helps.



If this answers your question then please mark your question as solved - see here.