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Sharp Z2 smart phone

jbt
Average Joe
Posts: 2
‎31-08-2018 09:05 AM

hi,

I have just bought a new Sharp Z2 from China and it will not connect to the 48 network although it identifies 48 network as a choice of three networks to connect to. I have changed the sim to a nano sim and activated it on line but activation is still in "pending" status. Any one got any suggestions. The phone seems to work otherwise.

John

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Re: Sharp Z2 smart phone

The Legend
Posts: 14,107
‎31-08-2018 01:51 PM
Did that help at all @jbt?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: Sharp Z2 smart phone

The Legend
Posts: 14,107
‎31-08-2018 09:18 AM
Sounds like your SIM has not actived.
This normally happens quickly so if there's a delay here you need to contact 48 support and ask them about it.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Sharp Z2 smart phone

The Legend
Posts: 14,107
‎31-08-2018 01:51 PM
Did that help at all @jbt?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Sharp Z2 smart phone

jbt
Average Joe
Posts: 2
‎31-08-2018 09:13 PM
Thanks, it was a sim activation issue. Its working now, your help is much appreciated.
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Re: Sharp Z2 smart phone

The Legend
Posts: 14,107
‎31-08-2018 09:28 PM

Great - glad it's all sorted now @jbt.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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