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Trouble getting through to Bank of Ireland

paulbey103
Newcomer
Can't get through to BoI number (0818365365)- a voice says I'm out of minutes or out of credit which I'm not have almost full Guido membership including my landline minutes. Can get through to other landline numbers and mobiles fine.

Any ideas why this is happening? Thanks
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend
You need cash credit (50c per minute) to call 0818 numbers and they are not covered by membership or add-on allowances.

See here

https://www.48months.ie/membership-plans/other-call-charges

There may be a regular landline alternative that is covered by your membership/add-on allowances.
Check here

http://www.saynoto1890.com/2013/02/b/

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

3 REPLIES 3

dalyer
The Legend
The Legend
You need cash credit (50c per minute) to call 0818 numbers and they are not covered by membership or add-on allowances.

See here

https://www.48months.ie/membership-plans/other-call-charges

There may be a regular landline alternative that is covered by your membership/add-on allowances.
Check here

http://www.saynoto1890.com/2013/02/b/

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

paulbey103
Newcomer
Ah right, thanks v much. Found an alternate number

dalyer
The Legend
The Legend
Great - glad it helped.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.