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Unable to connect to a network on a replacement sim card

Average Joe
Posts: 3
‎16-09-2018 05:43 PM
I just got a replacement sim card but am unable to connect to a network
Posted from Generic Android 2.0
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Re: Unable to connect to a network on a replacement sim card

The Legend
Posts: 14,109
‎16-09-2018 06:19 PM

Did you go through the activation process with the new SIM?

 

https://48months.ie/activate-sim

 

Any error messages with the new SIM?

If you manually scan for networks can you see any?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Unable to connect to a network on a replacement sim card

Average Joe
Posts: 3
‎16-09-2018 06:31 PM
I have gone through activate sim and have searched manually for networks. Just keeps saying network unavailable please try later and that's to all networks that I can see
Posted from Generic Android 2.0
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Re: Unable to connect to a network on a replacement sim card

The Legend
Posts: 14,109
‎16-09-2018 06:35 PM

So you can see a list of networks but you cannot connect to 48?

You probably need to contact 48 support about this.

See the link in my signature below.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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