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iPhone 6 -iOS 10 not working in France or Thailand

Average Joe
Posts: 1
Hi my iPhone 6 won't work in France or Thailand but did work in the uk.
No service is showing all the time.
Carrier is set to automatic and won't allow me to turn this off. Sometimes the carrier option disappears all together.
My phone had a pop up message tell me to update carrier settings, I done that but made no difference. Anyhow and help please?
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Re: iPhone 6 -iOS 10 not working in France or Thailand

The Legend
Posts: 13,000

It's never going to work in Thailand because 48 don't support roaming there.

 

http://www.48months.ie/membership-plans/going-abroad

 

If it's not working in France then it could be the usual iPhone roaming problem due to the stupid way that Apple do things.

You may have to try this and it can take many attempts before it works.

 

https://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

 

Toggling airplane mode on and then off and then quickly trying it may help to get the phone to "catch" the local network briefly allowing the configuration changes to be made.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: iPhone 6 -iOS 10 not working in France or Thailand

The Legend
Posts: 13,000

Did that help at all @mark00265?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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