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sim card

Average Joe
Posts: 1
‎24-12-2017 09:50 AM

i got an iphone so i had to get a micro sim now im no longer using t iphone and still have my old phone and old sim its saying no service how do i or can i reactivate an old sim.

 

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Re: sim card

The Legend
Posts: 13,932
‎24-12-2017 10:47 AM

Presumabty the "old phone" uses a SIM different in size to the iPhone one?

If that's the case then you probably need to order a replacement SIM:

 

Change my SIM

 

Note that you order a "trio" SIM and this can be used as a nano, micro or mini/standard SIM as required:

 

npthr-35203-lg-650x489[1].jpg

 

Alternatively if you contact 48 support (see the link in my signature below) perhaps they would be able to reactivate the old SIM (and, in doing so, disable the one that was used in the iPhone).

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: sim card

The Legend
Posts: 13,932
‎24-12-2017 10:47 AM

Presumabty the "old phone" uses a SIM different in size to the iPhone one?

If that's the case then you probably need to order a replacement SIM:

 

Change my SIM

 

Note that you order a "trio" SIM and this can be used as a nano, micro or mini/standard SIM as required:

 

npthr-35203-lg-650x489[1].jpg

 

Alternatively if you contact 48 support (see the link in my signature below) perhaps they would be able to reactivate the old SIM (and, in doing so, disable the one that was used in the iPhone).

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: sim card

The Legend
Posts: 13,932
‎24-12-2017 02:54 PM
Did that help at all @glenvale?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: sim card

Average Joe
Posts: 2
‎25-12-2017 05:45 AM
Happened me the above worked
Posted from Apple iPhone
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Re: sim card

Average Joe
Posts: 2
‎25-12-2017 06:27 AM

Did ya get sorted worked for my the info 

Posted from Apple iPhone
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Re: sim card

Hot Rod
Posts: 6
‎30-12-2017 07:30 AM
What’s the pull
Posted from Apple iPhone
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Re: sim card

The Legend
Posts: 13,932
‎30-12-2017 09:58 AM
Do you mean PUK?

http://community.48months.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK/td-p/35067

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: sim card

The Legend
Posts: 13,932
‎30-12-2017 03:51 PM
Did that help at all @tommielawler?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: sim card

Average Joe
Posts: 1
‎02-01-2018 02:30 PM
Hello.I changed my phone and old sim card not fit.How can i order another one with nano card?I want to keep the same number.Thanks
Posted from Generic Android 2.0
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Re: sim card

The Legend
Posts: 13,932
‎02-01-2018 02:44 PM
See my first reply in this thread above as it answers your question.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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