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Re: [Resolved] Card payment issues on website

The Legend
Posts: 13,516
‎15-01-2017 11:21 AM

Any update?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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Re: [Resolved] Card payment issues on website

Average Joe
Posts: 4
‎22-01-2017 11:26 AM
I just top up and still no service on my phone
Posted from Apple iPhone
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Re: [Resolved] Card payment issues on website

The Legend
Posts: 13,516
‎22-01-2017 11:43 AM

What do you mean by topup?

Cash credit topup, membership purchase, add-on purchase?

What does your My 48 page say about your current membership status, expiry date, allowance balances#

 

https://www.48months.ie/my-48

 

Does it list a "next" membership which is stacked to kick in when your current membership expires?

Remember that buying a new membership doesn't give you that membership's allowances immediately if you have a current membership that has not yet expired.

All memberships always run their full monthly course and buying a new membership does not terminate a current membership early and start the new one.

If you have used up membership allowances before the membership month is up then you need to buy add-ons and not a new memebrship.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: [Resolved] Card payment issues on website

The Legend
Posts: 13,516
‎22-01-2017 05:35 PM

DId that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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