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Re: [Resolved] Issue with some customers losing 3G connectio

Anon
Posts: 0
‎04-10-2016 10:17 AM
Thanks for that. Have just re entered internet settings and will keep you updated as to whether it works.
Cheers
Posted from Apple iPhone
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Re: [Resolved] Issue with some customers losing 3G connectio

The Legend
Posts: 13,736
‎04-10-2016 10:23 AM

But you should still contact 48 support.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: [Resolved] Issue with some customers losing 3G connectio

The Legend
Posts: 13,736
‎06-10-2016 07:59 AM

Any update?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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Re: [Resolved] Issue with some customers losing 3G connectio

Anon
Posts: 0
‎06-10-2016 10:14 AM
I contacted customer support and tried sim in android phone. Signal was strong and steady. I put sim back in iPhone yesterday and so far so good. Hasn't dropped yet. Fingers crossed.
Posted from Apple iPhone
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Re: [Resolved] Issue with some customers losing 3G connectio

Anon
Posts: 0
‎14-10-2016 05:24 PM
Hi ordered new sim as advised, put it in iPhone today and same thing. 3G keeps dropping. E coming up only one dot on signal coloured. What is the problem?
Cheers
Posted from Apple iPhone
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Re: [Resolved] Issue with some customers losing 3G connectio

The Legend
Posts: 13,736
‎14-10-2016 09:19 PM

Sorry - I personally am out of ideas.

All I can suggest is that you get back to 48 support and tell them that you're still having the same problem.

Hopefully they can figure something out...

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
1 Like

Re: [Resolved] Issue with some customers losing 3G connectio

Anon
Posts: 0
‎14-10-2016 09:34 PM
Ok will do, cheers
Posted from Apple iPhone
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Re: [Resolved - March 2014] Issue with losing 3G connection

Average Joe
Posts: 1
‎12-01-2017 12:10 PM

Hi My Iphone 5S constantly looseing the signal.

 

Please advise whether or not any improvement working had been carried on?

 

I am not 100% satisfied with Network quality for at least 3 month.

 

Could you please advise whether or not is possible to update or upload some apps which will help to receive the signal better.

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Re: [Resolved - March 2014] Issue with losing 3G connection

[ Edited ]
The Legend
Posts: 13,736
‎12-01-2017 12:14 PM

You probably need to contact 48 support about this:

 

http://www.48months.ie/help#contact-us

 

Installing apps won't make your signal any better if it's bad.

Updating to the latest available software for your phone may help.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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