07-04-2015 11:02 AM
What phones (make and model) are you both using?
I know that some Samsung Galaxy phones have a habit of spontaneously losing the APN settings for some reason.
Or maybe you both reset your phones to default settings in an attempt to get a connection again during the network outage yesterday?
07-04-2015 02:08 PM
Did you switch off and on again?
Are your internet settings still correct?
Some people reported that they lost their internet settings during the outage.
No idea how/why unless they reset their phones to factory defaults or they were using Samsung Galaxy phones which seem to have a problem whereby they sometimes spontaneously lose their settings.
Check that your settings are as follows:
MMS Proxy: 10.1.11.19
MMS Port: 8080
APN Type: * or default,mms,supl
Leave all other fields blank/not set (including Authentication type).
Make sure that data roaming is enabled.
Hope this helps.