cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

[Resolved] Problem with outgoing calls, 27th September 2013

care_crew
Crew
Crew

 

I have to apologise for this.  We are having a bit of a problem at the minute meaning outoging calls will be unavailable right now..

 

We have people working hard on this as we speak and hope to have better news for you soon. 

 

I can’t give an exact time but we usually get these types of things fixed within a few hours.

 

Hang in there and we really hope this will be all sorted soon. 

  

If your urgently need to contact someone who is not on 48 then you can send them a "Call Me" message.  Just text your friend's number to 50148 (free of charge).

 

Your friend will then receive a “hey, call me” message from your phone.

 

The text will appear from your mobile number, not 50148, so they’ll know if is from you.

 

 

Updates will be posted here as we get them.

 

 

Updates:

27/09/13: 18:45 - We are still working on this.  We have the engineers on site who are troubleshooting and are hopeful of a resolution soon.  I will have a further update shortly after 7pm.

 

27/09/13: 19:25 - Sorry no good news yet.  We will have a further update shortly after 8pm.

 

27/09/13: 20:07 - We have made a bit of progress.  People have been reporting that calls are working intermittently now.  So one in 5 or 6 tries will work.  We still have engineers on site and expect good news shortly.  We will have a further update shortly after 8.30pm.

 

27/09/13: 20:45 Sorry for the wait but we have some good news at last.  Calls and texts are back up and running again.  Check it out and if you have any problems contact the care crew.  



Need help? Go here


81 REPLIES 81

Anon
Not applicable

Same here can txt, but cant call!!!! AGAIN!!!

Anon
Not applicable
Can't call anyone or send texts, any help?

Anon
Not applicable
Network gone again ffs

Anon
Not applicable

i still cant make calls?

rexfitzpatrick
Visitor
No calls here either

Same here - can't make calls. Even to another 48 mobile or to my home landline. 😞

I can text.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable

Ah lads, I was understanding last week, as things like this happen, but again? Someone needs to get their act together. This is the second time and I'm only new to the network!

Anon
Not applicable

It looks like this happens only to new customers of this network. My friend has 48 for 3 months and he is perfect, can call or txt.

Actually it's the third time - Friday evening, Saturday evening and now...

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Nothing working for me now. Outgoing and incoming calls don't work. Can't send texts. Not sure about receiving them...

 

Edit: actually a text got through to Vodafone but one to another 48 number failed! :-||

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.