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Website changes: the new 48 Member Shop

[ Edited ]
Crew Member
Posts: 75
‎02-09-2014 11:25 AM

Hi everyone,

 

Today we launched the 48 Member Shop on our website; your one stop shop to buy your membership, add-ons and credit.  This has simplified the steps you take to buy everything you need for your calls, texts and internet. 

 

This is all part of the ongoing upgrade programme on our website following the launch of the website re-design in June.   This update will also fix some of the payment issues you guys have been experiencing using the Chrome browser on Android.

 

We have also introduced a new feature on My 48 to show you when your next membership will start.  This is a small change, but as some of you have pointed out, you want to know when your next membership starts not when it expires.

 

Screenshot of My 48

 

All of the changes we have been making this summer are all leading to our responsive website –  the site will be tailored to work on any device you use; computer, tablet or smartphone.  We are in the final stages of testing the responsive website and will be inviting you guys to try out the site in advance of the full launch.

 

We’ll have more on that in next couple of weeks, so if you’re interested in trying out the responsive website before we launch it please let me know in the comments below.

 

Till next time,

 

Techie Kev

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Re: Website changes: the new 48 Member Shop

Anon
Posts: 0
‎05-09-2014 11:32 AM
I know this is an old thread but im trying to top up /purchase new months membership and your website wont allow me to do so. Each time I manage to get to the top up or purxhase new membership menues neither will allow me to add anytging to cart and as a result I cant check it out or pay for it. The "add to cart" link will not highlight to let me press it! Any idea why or how to fix??
Posted from Samsung GT-I9300
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Re: Website changes: the new 48 Member Shop

[ Edited ]
The Legend
Posts: 13,930
‎05-09-2014 12:14 PM

It's an old thread but the info above was only posted the other day so this is the right place to report issues with the new payment pages. Man Happy

 

 

What browser and device are you using?

Can you try another?

I too have problems with the new payment pages on Chrome 37 on Windows 7 64 bit but things work better on IE 11. However so far 48 support cannot reproduce the problems that I am seeing. Man Sad

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Website changes: the new 48 Member Shop

Hot Rod
Posts: 6
‎09-09-2014 09:22 PM

Also having problems buying membership here. Using Google Chrome on mobile and laptop. I get as far as checkout, choose card option but then it won't continue. Any ideas?

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Re: Website changes: the new 48 Member Shop

Hot Rod
Posts: 6
‎09-09-2014 09:44 PM

Using Samsung S3 btw. Have also tried firefox on laptop and normal internet on mobile but no joy.

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Re: Website changes: the new 48 Member Shop

The Legend
Posts: 13,930
‎09-09-2014 11:10 PM
Sounds like you tried a good few things there.
Might be time to log a support request to ask 48 support for help?

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 4.1
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Re: Website changes: the new 48 Member Shop

Hot Rod
Posts: 6
‎09-09-2014 11:12 PM

Just bought some credit in a shop and added it to the account via *100*etc option. €10 visible on account but still impossible to buy membership. Goes as far as checkout but again continue button won't work. Can you please apply membership to account and take it from credit?

 

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Re: Website changes: the new 48 Member Shop

The Legend
Posts: 13,930
‎09-09-2014 11:34 PM
Did you try buying membership by text?
Text Guido or whatever to 1745.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 4.1
1 Like

Re: Website changes: the new 48 Member Shop

Hot Rod
Posts: 6
‎09-09-2014 11:49 PM

Tried that too. No joy anywhere Smiley Sad Lucky I have a second number or would've been screwed the last few days. Logged it with customer service now anyway. Cheers for the help. Smiley Happy

 

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Re: Website changes: the new 48 Member Shop

The Legend
Posts: 13,930
‎10-09-2014 09:22 AM

That's a pain. Man Sad

Hopefully 48 support can sort you out soon.

Let us know how it goes.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
1 Like

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