Ideas and Feedback
Have a bright idea? Share it here and see what other 48ers think. We're always looking to improve our service so appreciate all of your feedback.
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Just Hang Out

Things not so much 48. Debate life’s big questions or just check out what some of the users are chat...

325 Posts

The Newsroom

Get it first here. We’ll be posting the latest 48 news + updates.

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Techie Updates

Sometimes we need to change stuff or it breaks, when that happens we will keep you updated here.

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Feedback Group

Welcome to the Feedback Group for 48! You're here as we value your opinion and would love for you to...

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Legal

DSA Transparency Annual Reports

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Activity in Ideas and Feedback

SIM inactive for 2 days and can't contact them

I decided to switch over to 48 from three and my three prepay is about to run out tomorrow. 48 said moving my number would take 2-4 hours and its been nearly 3 days. I sent an email to Support@48months.zendesk.com. and they never responded.     I can...

App problem abroad

While travelling I initially got message on App that it was undergoing maintenance but then got this"Object Reference Not Set To An Instance Of An Object" each time I opened it. I deleted and reinstalled app and all is OK....even better because I rem...

DSA Transparency Report 2023

In accordance with Articles 15 of the EU’s Digital Services Act (DSA), this transparency report provides information on orders and notices of illegal content received by 48 and all content moderation that 48 has undertaken on its own initiative regar...

jess_48 by Community Manager
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eSIM QR code

I am switching from an Android to an iphone and I have 2 sims, is there any way I can obtain the QR code for my 48 sim so that i can activate it as an e-sim?

Visiting USA tomorrow

What needs to be done to be able to use 48 work out there? Phone wise. Assume will be no issue connecting to Internet for whatsapp

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