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The Legend
Posts: 11,292

Re: BIG BIG news for 48ers!!!

[ Edited ]

Deleted - ignore.



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Average Joe
Posts: 4

Re: BIG BIG news for 48ers!!!

Hi damien,

 

Whatsapp just says connecting and im unable to click the send button as it isnt highlighted

Crew Member (retired)
Posts: 177

Re: BIG BIG news for 48ers!!!


thegift06 wrote:

Hi damien,

 

Whatsapp just says connecting and im unable to click the send button as it isnt highlighted


Thanks for that.  I'm going to get this checked out by one of our tech team.

 

I'll be back in touch soon.  I should have some sort of an answer for you tomorrow.

 

Damian

Average Joe
Posts: 1

Re: BIG BIG news for 48ers!!!

Loss of land line minutes puts me off
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The Legend
Posts: 11,292

Re: BIG BIG news for 48ers!!!


chris777higgs wrote:
Loss of land line minutes puts me off

And so it should.

There's no point in buying the Standard membership anymore.

You get a better deal with Guido.



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dq
Average Joe
Posts: 1

Re: BIG BIG news for 48ers!!!


dalyer wrote:

 


unaluttrell wrote:
So upset they're getting rid of data on the €10 plan that was basically the only reason I joined!

 


edgu wrote:
€10 plan was the only reason I and my couple friends switched to this network, if they are reducing the landline minutes and removing data Im going to switch to another network for sure. That plan was ideal for me...

cog97 wrote:
Likewise :/ the €10 plan was so handy but now at €20 a month you could get as good as or better deal some where else 👎 really like this company but i feel this is a bad decision

 

 

I think that some people are confusing the old €10 Standard membership with the €10 Guido membership.

 

Standard membership used to have unlimited texts and mobile calls and 60 (?) mins of landline calls but no data.

Now it's changed as explained above. Standard membership makes no real sense now as for €10 you get a better deal on the Guido membership.

 

Guido membership is unchanged:

 

http://www.48months.ie/membership-plans

 

Hope this helps.


People are NOT confusing the old €10 standard membership with the guido membership!!!! You are giving us much less for our money!!! The unlimited mobile to mobile calls, subject to your fair usage policy, was great - for those of us who like to talk. Now we are restricted to 300mins under the guido plan. Like others have posted, will be searching for better deal elsewhere. We already have unlimited sms mesages in the plan, so the 'great news' about whatsapp is not such a big deal, unless you want to send photos. Come on 48, stop treating us like fools!

The Legend
Posts: 11,292

Re: BIG BIG news for 48ers!!!

[ Edited ]

Some people definitely WERE confusing Standard (which is changing and nor worth buying anymore) and Guido (which is not changing - other than the unlimited WhatsApp offer) if you read the snippets that I quoted.

Just to clarify - I don't work for 48.



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Average Joe
Posts: 3

Re: BIG BIG news for 48ers!!!

When are u going 2 add reasonable roaming charges even just to ring or text English numbers u can't. Its a real pain
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The Legend
Posts: 11,292

Re: BIG BIG news for 48ers!!!

[ Edited ]

What do you mean?

 

EU roaming charges are already capped for all operators.

 

http://ec.europa.eu/digital-agenda/en/roaming-tariffs

https://en.wikipedia.org/wiki/European_Union_roaming_regulations

 

Or are you referring to calling/texting international numbers while at home in Ireland?

This is possible once you have cash credit to cover the cost of the relevant services:

 

http://www.48months.ie/membership-plans/international-calls

 

You seem to be suggesting that you cannot call or text UK numbers which is incorrect.

As long as you have the necessary cash credit you CAN do this.



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Average Joe
Posts: 3

Re: BIG BIG news for 48ers!!!

HI,

I have never being able to text or call english numbers from Ireland. Only when in the Uk and I have the international roaming texts bought.

Thanks

The Legend
Posts: 11,292

Re: BIG BIG news for 48ers!!!

There's no reason that you cannot call/text UK numbers if you have the necessary cash credit to cover the costs of the calls/texts.

 

http://www.48months.ie/membership-plans/international-calls

 

If that doesn't work when you have the necessary cash credit then what happens?

Any errors?

Are you using the correct prefixes - e.g.

 

http://www.howtocallabroad.com/results.php?callfrom=ireland&callto=united_kingdom

 

If you are and calls still won't go through then contact 48 support for help.

 

http://www.48months.ie/help#ask-a-48-agent

 

Worth noting that Northern Ireland landlines can be called using the 048 prefix and this may be cheaper or included in landline bundle allowances (but I'm not 100% sure about that):

 

http://www.askcomreg.ie/tell_us/calling_northern_ireland___use_the_048_code_to_call_fixed_line_numbe...

 

Hope this helps.



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Average Joe
Posts: 3

Re: BIG BIG news for 48ers!!!

Hi sori 2 be a pain but I still can't text English mobile numbers. I'm nearly100% I have the rite prefix in but I still can't text or ring.Thanks

The Legend
Posts: 11,292

Re: BIG BIG news for 48ers!!!

Do you have enough cash credit to cover the cost of calls (50c per minute) and texts (25c per SMS)?

 

http://www.48months.ie/membership-plans/international-calls

 

Log into your online account or dial *100# and hit call to get your cash credit balance.

 

What happens when you try to call or text?

Are you sure that you're using the 00 44 or +44 prefix?

Are you sure that you're using the correct UK area code and dropping the leading zero?

Can you post the format of the number that you're using - substitute random digits for the actual number for privacy purposes.

 

Hope this helps.



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The Legend
Posts: 11,292

Re: BIG BIG news for 48ers!!!

[ Edited ]

dc888 wrote:

thegift06 wrote:

Hi damien,

 

Whatsapp just says connecting and im unable to click the send button as it isnt highlighted


Thanks for that.  I'm going to get this checked out by one of our tech team.

 

I'll be back in touch soon.  I should have some sort of an answer for you tomorrow.

 

Damian


48 support have confirmed that when "WhatsApp unlimited" was enabled it was only available to those with memberships (with a data allowance or add-on) starting on or after 10th June. However this has been rectified now and it's available to everybody (other than those with memberships with no data allowance and no data add-on).

 

Hope this helps.



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Hot Rod
Posts: 6

Re: BIG BIG news for 48ers!!!

I was using the don membership since it started, only wanted the unlimited calls for the job. Not into the texting or whatsapp so will be jumping ship now when don runs out on 29th. Cheers
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