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Average Joe
Posts: 1

Re: New SIM swap process is live

Hi I am an already existing customer but the 48 team are asking to update my details and ive lost all information, registration code and puk etc... can anyone help? need to buy membership and need phone for work!
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The Legend
Posts: 11,292

Re: New SIM swap process is live

This is confusing.

What do you mean?

How are 48 asking to update your details?

Are you sure that this isn't some sort of phishing scam or something?

 

If it's not and you are already in touch with 48 support then surely they can advise on what you need?

If you are already a 48 customer then can't you just log into your existing account, order a replacement SIM (if necessary) and then buy membership?

 

Hope this helps.



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The Legend
Posts: 11,292

Re: New SIM swap process is live

Any update/more info?



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