48 Community

SIM not working - no service/calls/mobile data

Can’t use my phone in France

I am a 48 customer living in Ireland, using an iPhone 13mini and paying €7.99/month. (100GB membership)For the past 2 years I have been unable to use my phone for calls, texts or data while on holiday in France.I’m wondering will I be able to use it ...

portin

Bought a new plan but it hasn't renewed

Want to cancel account but can't recall login details

Hi Guys,I'm looking to cancel my daughter's membership as she doesn't use the the SIM. I can't remember her log in details.

Unable to add new payment card

I have changed banks and cannot add a new payment card. it keeps reading as error. I have tried google chrome, and safari on my laptop and using the mobile app no joy.

Voice mail

I have my greeting set up but people cannot leave message. It used to work but got upgrade sim and now doesnt

Payment card expired, what do I need to do for auto-renewal?

I am a customer of 48. I received an email this am telling me my card had expired. I didn’t realise that, I am away in Spain until Saturday, what should I do. It’s a direct debit every month 12.99 is taken from the account.

Mobile data not working except for WhatsApp/Facebook

only can use watsap

Didn't receive second month's free membership plan

Paid 26 euro last month, said 2nd month is free.But now it is not working ???