Internet

[harveyc]

I'm abroad in Greece at the moment and I cannot access data roaming.
I am on the Guido membership and should have data. I know that in my APN setting it should have the 48 setting and not the Greek network carrier setting that come up by default.
For some reason when entering the APN setting for 48months.liffeytelecom.com the setting just disappear when I hit save.
The settings save fine until I change the MCC from Greek 206 to Irish 272 and from the default 01 to 11.
Through fiddling around with these settings my phone seems to know I'm in Greece and will only show and save relavant APNs to the country I'm in.
Does anyone know any way around this issue ? I bought extra data for the trip to make life easier and I've been pulling my hair out trying to fix it for the last week.
I am using a oneplus 3 on the oxygenOS version 5.0.3

Any help you can offer is appreciated

[dalyer]

You'll have to contact 48 support for advice.
See the link in my signature below.
Unfortunately some people roaming in the EU on a Guido membership never get data working even though it should just work.

Hope this helps.

[harveyc]

Hi dayler
From reading other questions in the community I thought you might show up in this thread. I'm sorry you couldn't help more but I appreciate the link. I've sent them a message also on the matter but am waiting for a response.
If I find a solution I'll post it here.

I am however, still open to any ideas anyone can suggest

[dalyer]

All I can suggest is that you delete your existing APN(s) and configure your settings from scratch using these instructions and see if that makes any difference.

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

Hope this helps.

[harveyc]

Unfortunately I have already tried this a few times and it doesn't work for me.

[dalyer]

Your original post is a bit unclear.

"For some reason when entering the APN setting for 48months.liffeytelecom.com the setting just disappear when I hit save.
The settings save fine until I change the MCC from Greek 206 to Irish 272 and from the default 01 to 11."

Have you tried changing ONLY the APN field to 48months.liffeytelecom.com and saving the change without changing the MNC/MCC fields at all?

Hope this helps.

[harveyc]

Yes I have tried this and the setting always save as long as I leave the MNC and MCC at their default settings. As soon as I change these the settings disappear when I hit save

[dalyer]

You shouldn't have to change the MNC/MCC fields.
Others have changed just the APN field and got it working after a reboot.
Unfortunately some have never got it working even though it should just work.
Did 48 support get back to you?

Hope this helps.

[dalyer]

BTW contacting support via the chat facility rather than by email or support ticket will usually result in a quicker response.

[dalyer]

Any update @harveyc?