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Internet is terrible

Hot Rod
Posts: 5
‎20-08-2015 01:57 PM
Not sure how long this is happening, I was away visiting and using WiFi for past few weeks but since I arrived home to Galway a few days ago my data is awful (also terrible on my dongle which is with three.... Wondering if there's a pattern here?).

Results of speed test (all on the phone using 48 data)last April:
Ping 74 ms. DL 8.78 Mbps. UL. 1.36 Mbps

Last few days from home and various locations in the town:

Ping 99. DL 0.88. UL 0.05 (home)
2774. 0.02. 0.04. (Home late last night)
109. 0.59. 0.08
99. 0.88. 0.05
Posted from Google Nexus 4
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Re: Internet is terrible

The Legend
Posts: 14,782
‎20-08-2015 08:33 PM
Have you tried switching off and on again, manually searching for networks and manually connecting to 48 in case that makes any difference?
Are you sure that 2G only is not enabled?
You might need to contact 48 support for more assistance.

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
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Re: Internet is terrible

Hot Rod
Posts: 5
‎20-08-2015 10:03 PM
Sure did, just tried speed test again on 2g (out of interest) 238, DL 0.01, UL 0.03 access 3g again 91, 2.14, 0.03, slightly surprised at DL reported as browsing is still scarily slow.

Thanks for your help!
Posted from Google Nexus 4
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Re: Internet is terrible

The Legend
Posts: 14,782
‎21-08-2015 12:59 AM
You should contact 48 support so.
Use the link that I posted above.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
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Re: Internet is terrible

The Legend
Posts: 14,782
‎22-08-2015 04:54 PM

Any update on this?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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