My Internet connection is completely gone from the top of my phone ...There is no e or h symbol ...I have my mobile Internet on and I'm in a good area. ..I also have Internet credit ...I tried turning on and off the connection and my phone ...heeellp
Did anything change or did it just stop working?
If you have not tried it already then switch the phone off and take the battery and SIM out. Leave it for about a minute then put it back together and switch it on again. Then give the internet a try. If the internet stops that should always be the first thing you try.
If you have no luck with that then can you check your settings again. I know they were correct but no harm in having a quick check. You can do that very easily here https://48months.ie/my-48/my-data-settings.
Find your phone type
Enter in your mobile number and security code. Simple!!
Still not working then ensure you have mobile data and data roaming both on.
If you still have no internet then can you let me know the following:
Your exact location?
If you have tried it in different locations?
When did it stop working?
Anyone else on 48 nearby having the same problem?
Do you get any internet symbol? (e.g. shows “H”, “3G”, “E”, “G” or “o” depending on the speed of internet)