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Mobile Internet

Average Joe
Posts: 4
‎11-12-2016 07:47 PM
I have updated my internet settings on my phone using tweakker but when I turn on my mobile internet on my phone there is no change and I do not connect. How do I fix this? My phone is a Samsung Galaxy S7 Edge G935F.
Posted from Samsung SM-G935F
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Re: Mobile Internet

The Legend
Posts: 14,788
‎11-12-2016 08:42 PM

Try the manual instructions here:

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

If it still doesn't work post back ideally with screenshots of your settings.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Mobile Internet

The Legend
Posts: 14,788
‎12-12-2016 10:39 AM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Mobile Internet

Average Joe
Posts: 4
‎12-12-2016 10:52 AM
Nope unfortunately it did not. I'm not sure how to post back on this with screenshots.
Posted from Samsung SM-G935F
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Re: Mobile Internet

The Legend
Posts: 14,788
‎12-12-2016 10:58 AM

If you can't post screenshots then at least list out your settings.

If you followed the instructions that I linked to and it's still not working then almost certainly you have not configured things correctly.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Mobile Internet

The Legend
Posts: 14,788
‎12-12-2016 10:45 PM

Any update?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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Re: Mobile Internet

Average Joe
Posts: 4
‎17-12-2016 09:19 PM
Hi, sorry about the delays in response. I am going to recheck that I followed all the intructions properly again to ensure that they are correct.
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Re: Mobile Internet

Average Joe
Posts: 4
‎17-12-2016 09:30 PM
I have ensured all things are configured correctly and still no change.
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Re: Mobile Internet

The Legend
Posts: 14,788
‎17-12-2016 09:57 PM

Very odd because those instructions and settings have worked in every other case. 

So I still wonder if you have misconfigured something. 

If not then you'll need to contact 48 support to see if they can help. 

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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