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My Internet is not working

Average Joe
Posts: 1
‎12-08-2018 09:47 AM

Hey guys,

My internet still hasnt kicked in after trying everything shown on the website, and configuring the settings a number of times.

Can you have a look and see if there is an issue on your side?

Thanks, Robbie..

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Re: My Internet is not working

Hot Rod
Posts: 5
‎16-08-2018 04:56 PM

My internet not working, what do I do, sending messages but getting no answer.

Posted from Apple iPad
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Re: My Internet is not working

The Legend
Posts: 14,739
‎19-08-2018 01:33 AM

Make sure that you configure your internet settings correctly.

These instructions are the most reliable on this website:

 

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: My Internet is not working

The Legend
Posts: 14,739
‎19-08-2018 03:39 PM

Did that help at all @rusty_80?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: My Internet is not working

Hot Rod
Posts: 5
‎20-08-2018 11:08 AM
I did everything 48 said but my internet still doesn't work
Posted from Apple iPad
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Re: My Internet is not working

The Legend
Posts: 14,739
‎20-08-2018 11:12 AM

Are you sure that you read and followed these instructions carefully?

 

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

If so then post your settings here (screenshots are best if possible) for review.

 

Otherwise you'll have to contact 48 support for advice.

See the link in my signature below.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: My Internet is not working

Hot Rod
Posts: 5
‎20-08-2018 12:05 PM
Went through all info given and entered but still no luck, may have to change to new provider which I really don't want to do!
Posted from Apple iPad
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Re: My Internet is not working

The Legend
Posts: 14,739
‎20-08-2018 12:13 PM

Changing provider should not be necessary.

If it is still not working then you have not configured things correctly.

Data definitely does work on 48 if your phone is configured correctly.

Posting (screenshots) of your settings for review would help.

Otherwise contact 48 support for assistance.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: My Internet is not working

The Legend
Posts: 14,739
‎20-08-2018 05:11 PM

Any update @rusty_80?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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