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No Internet

Buddy
Posts: 15
‎07-07-2016 05:16 PM
Hi so my Internet hasn't worked the last few weeks.at first I thought it was my phone so I re-downloaded Internet settings, restarted it, turned it on/off etc but nothing has worked, which is making me think it is not an issue with the phone. I can make calls etc but just no Internet at all - I really need it for work so if it can be fixed, please let me know how!!:-(
thank you,
Aoife
Posted from Sony D6603
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Re: No Internet

The Legend
Posts: 14,861
‎07-07-2016 05:19 PM

Are you sure that your settings are correct?

Some of the instructions elsewhere on the website are wrong.

These ones definitely work so try them.

Delete any existing APN settings first and start from scratch.

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

If you still can't get it to work then double check all the instructions/settings and post back with more info - ideally screenshots of your settings if possible.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No Internet

Buddy
Posts: 15
‎07-07-2016 05:29 PM
Thanks so much, I'll try that!!:-)
Posted from Sony D6603
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Re: No Internet

The Legend
Posts: 14,861
‎08-07-2016 12:00 AM
Did you try it?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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