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One Plus 3t data not working since software update

[ Edited ]
Hot Rod
Posts: 5
‎25-04-2017 01:10 PM

My phone's (One Plus 3t) software updates 2 days ago and ever since my data is not working even tho I've over 900MB left, any ideas? 😥

 

 

 

EDIT: updated subject line to reflect the topic

Posted from Generic Android 2.0
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Accepted Solutions

Re: data

The Legend
Posts: 14,861
‎25-04-2017 01:40 PM

Perhaps the software update wiped your APN/internet settings and you need to reconfigure them?

 

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: data

The Legend
Posts: 14,861
‎25-04-2017 01:40 PM

Perhaps the software update wiped your APN/internet settings and you need to reconfigure them?

 

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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1 Like

Re: data

Hot Rod
Posts: 5
‎25-04-2017 01:50 PM
thanks, unfortunately I didn't fix it .. none of my settings is called APN only VPN, is it the same?
Posted from Generic Android 2.0
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Re: data

Hot Rod
Posts: 5
‎25-04-2017 01:55 PM
if it is, it only asks for a name, server address, username and password and also asks for type which is on PPTP
Posted from Generic Android 2.0
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Re: data

The Legend
Posts: 14,861
‎25-04-2017 02:12 PM

Are you sure that you're looking at APN and not VPN?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: data

Hot Rod
Posts: 5
‎25-04-2017 02:22 PM
I got it, typed in all the codes but I cannot save it without typing in Name, what should I type in for that? thanks
Posted from Generic Android 2.0
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Re: data

Hot Rod
Posts: 5
‎25-04-2017 02:49 PM
I got it working eventually, thanks very much!
Posted from Generic Android 2.0
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Re: data

The Legend
Posts: 14,861
‎25-04-2017 03:29 PM

Glad to hear that you got it working.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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