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Outgoing Mail server

Average Joe
Posts: 4
‎05-08-2019 10:16 PM

Hi, I have an Eircom.net email account but can't send emails via 48 mobile data. Works fine using wifi.

Can't get the outgoing server settings to work.

Eir are of no help, I've tried them.

Anybody else have this problem?

 

Thanks.

S.

 

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Re: Outgoing Mail server

The Legend
Posts: 14,859
‎05-08-2019 11:55 PM
What happens?
Any errors?
What is your configuration?
Can you receive emails?
What app are you using?

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: Outgoing Mail server

Average Joe
Posts: 4
‎06-08-2019 07:54 AM

Only joined less then a month ago. Been talking to chat but no solution yet. 

Only error is that outgoing server could not connect to server. 

I've used a few different apps, same result. 

Tried loads of different settings. 

The recommended is:

 

mail1.eircom.net

Port: 25 or 587.

 

I can receive email fine,  but not send over 48 data. 

 

Everything works fine on wifi. 

 

Hope you can help. 

 

Cheers.  S.

Posted from Generic Android 2.0 Tablet
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Re: Outgoing Mail server

The Legend
Posts: 14,859
‎06-08-2019 09:17 AM
According to this...

https://www.eir.ie/support/webmail/issues-sending-eir-webmail/

"Outside of an eir broadband connection, you will need to edit the 'Outgoing Mail server' to the outgoing mail server of the internet provider you're connected to."

But as far as I know 48 don't provide any outgoing email server...

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: Outgoing Mail server

Average Joe
Posts: 4
‎06-08-2019 09:32 AM

Yes I  did see that eir link.

Am I  right in saying that 48 is piggy backed on the 3 network and 3 have shut down

there outgoing server.

If so, it leaves 48 a bit exposed. 

I would find it had to believe that 48 would leave their customers with no email service.

 

Disappointed.

 

S.

Posted from Generic Android 2.0 Tablet
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Re: Outgoing Mail server

The Legend
Posts: 14,859
‎06-08-2019 11:17 AM
You'll have to ask 48 support about the mail server issue but I'm pretty sure that 48 don't provide one.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: Outgoing Mail server

Hot Rod
Posts: 5
‎09-08-2019 02:16 PM

48 do but eircom is mail1.eircom.net as far as I know its probably eircom you need to reach out to. It'll work in the browser but i had awful probs with sending eircom mails 6 months ago so I changed. It should be obsolete at this stage, most use gmail and that never gives problems

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Re: Outgoing Mail server

The Legend
Posts: 14,859
‎09-08-2019 02:30 PM
What's 48's outgoing mail server so?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: Outgoing Mail server

Hot Rod
Posts: 5
‎09-08-2019 02:40 PM

@dalyer no I mean 48 and three are linked. you're right there's no outgoing for 48 and Three shut theirs down but from looking online its cuz it was intermittently working/not working and causing issue and it was actually inherited from O2. Eircom provides the outgoing but it didn't work for me. I was just saying really @stewarth should move from eircom as its more or less obsolete now and get with another provider

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Re: Outgoing Mail server

The Legend
Posts: 14,859
‎09-08-2019 02:53 PM
Thanks for the clarification.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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