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Re: Unable to set up data on OnePlus Three

The Legend
Posts: 14,786
‎01-08-2016 06:06 PM

Any update?



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Re: Unable to set up data on OnePlus Three

Anon
Posts: 0
‎06-09-2016 11:48 PM

Same problem.  Here is my screens hots of my settings Screenshot_20160906-234542.pngScreenshot_20160906-234536.pngScreenshot_20160906-234528.png

Posted from OnePlus A3003
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Re: Unable to set up data on OnePlus Three

The Legend
Posts: 14,786
‎07-09-2016 12:10 AM

Are you sure that the APN is enabled?

I don't know if the Enable/Disable option being greyed out means that it's disabled?



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Re: Unable to set up data on OnePlus Three

Anon
Posts: 0
‎07-09-2016 12:34 AM
It doesn't let me click it to change it
Posted from OnePlus A3003
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Re: Unable to set up data on OnePlus Three

[ Edited ]
The Legend
Posts: 14,786
‎07-09-2016 01:01 AM

I know that it relates to Oneplus One but is this of any use?

 

http://community.48months.ie/t5/Need-Help/one-plus-one-mobile-data-settings/td-p/31531



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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Re: Unable to set up data on OnePlus Three

The Legend
Posts: 14,786
‎07-09-2016 10:55 AM

Did that help at all?

It's really odd that you are having problems because as far as I can see others have managed to get 48 (and other virtual or physical network) data working on the OnePlus Three.

If you are getting nowhere then it may be time to try a replacement SIM in case there's something wrong with the one that you have but admittedly I'm clutching at straws now...

 

Need a new SIM?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Unable to set up data on OnePlus Three

Average Joe
Posts: 3
‎28-01-2017 09:58 PM

Hi,

 

I have a OnePlus3 3003.

I installed the latest version of the OS, OxygenOS version 4.0.2 this week.

Since then my internet is not working

 

I tried this http://48months.tweakker.com/choose but only got as far as 'Scroll to and select Mobile networks and Access point names' - I do not have a 'Mobile Networks' to select.

 

Would anybody have any suggestions, any help greatly appreciated

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Re: Unable to set up data on OnePlus Three

The Legend
Posts: 14,786
‎28-01-2017 10:14 PM

Looks like a problem with that phone/OS

 

https://forums.oneplus.net/threads/cannot-change-or-add-apn-settings-nougat-oxygen-os-4-0.483027/

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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Re: Unable to set up data on OnePlus Three

Average Joe
Posts: 3
‎28-01-2017 11:21 PM

Thanks for your response The Legend

 

I have managed to resolve it thankfully

My problem was that I couldn't get past this on tweakker 'Scroll to and select Mobile networks and Access point names'

 

So the answer was to go to Settings>SIM & Network>SIM 1>Access point names and then carry on from step 4 of tweakker - worked a treat

 

Thanks again for your help

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Re: Unable to set up data on OnePlus Three

The Legend
Posts: 14,786
‎28-01-2017 11:38 PM

Glad you got it sorted.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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