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Forum Posts

No signal with 4g

Hi, I'm in Macroom, Cork. For the last few weeks I cannot get any signal on 4g. It connects but speeds are less than 0.5 download and 6 upload. I have an external antenna which has been perfect for years. Tried sim in another router, same problem, tr...

REFRESHING SIM DATA

My phone keeps losing signal and telling me network not available I requested a new SIM received it and activated it worked fine for about 48 hrs ironically then same thing started again. This problem has persisted for about 2 weeks now. I need it re...

EU roaming Connection Problems

I’m currently in Lisbon, I have 10gb of roaming data to use in my plan but I cannot seem to get any connection. I have an iPhone. Any suggestions as to how I can connect and use my data? I have tried going in to sun applications, when abroad, interna...

USA coverage

Do I need to buy an American SIM card when visiting USA

Need help roaming and don’t know what to do

I have tried changing APN settings, powered off an on, used the chat bot but can't solve my roaming. Internet working fine. Subs fully paid up and no roaming minutes used. I'm in Valencia, Spain. I've an Honor 10 lite phone and have used it before in...

Resolved! Card not working in router...

I got a new card for a 4g router, which had been using a Virgin Sim card successfully. I activated the new 48 card and seem to be on a bundle (1 gig free?) so can't purchase membership yet.  I assume I have to wait the 6 days, or until I use the 1 gi...