48 Community

Please allow access to 48 app/website even if data used up

If it is possible, could you please whitelist 48 site, as well as the app? Would be a good idea and convenient if users could still access the services and top-up even if their credit has run out as sometimes another Internet connection may not be av...

Data allowance problem

Hi there! Yesterday I pay the internet but today I haven’t. I don’t know why in my revolut i have like 3 payment in my account…

Mobile data not working for 5 days

My mobile data has been down for 5 days now. It never did this before. How do I contact Care or is anyone else having this problem? 

Moved from Eir to 48 but no internet/mobile data

Hi I started this process last night. My number seems to have ported across OK as I can call my phone on the 48 network but I don't have any internet.  When I went through the APN settings they didn't make any sense to me but not sure if this is rela...

Mobile data not working after topping up

i just topped yesterday but i’m unable to use my data

Help needed to update card payment

Customer care contact number?

I have several questions i need addressing by customer care

How to protect against SIM swap scam

I'm super nervous about the sim swap scam where a nefarious party somehow orders a replacement sim card, and is able to take over your phone number.  My job is requiring more and more 2 part authentication, and I'm getting more and more nervous!  Is ...