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Can't buy a plan due to "bundle in progress" error

paulac2030
Newcomer

Hi

 

I activated my sim yesterday afternoon but I have not being able to purchase a plan, It keeps telling me I have a bundle in place and it is not allowing me to purchase membership.  See attached

 

Paula

Screen Shot 2024-04-04 at 12.13.51.png

1 REPLY 1

dalyer
The Legend
The Legend

This happens for some people every so often for no obvious reason.

You'll have to contact 48 support to get them to sort it out.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.