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Cannot connect to network in Portugal

Average Joe
Posts: 4
‎30-05-2019 08:49 PM
Cannot connect to any network in Portugal tried MEO but won't stay connected after a few swconda
Posted from Generic Android 2.0
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Re: Cannot connect to network in Portugal

The Legend
Posts: 14,858
‎30-05-2019 09:29 PM
Do you have a Guido membership?
EU roaming calls/texts/data only work on Guido and not on any other membership.
What make and model of phone do you have?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Cannot connect to network in Portugal

The Legend
Posts: 14,858
‎31-05-2019 07:06 AM
Any update @lfinan?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Cannot connect to network in Portugal

Average Joe
Posts: 4
‎10-06-2019 07:46 PM

I’m back from Portugal but very unhappy that my phone wud not work.  I have Guido membership.  Because I cud not connect properly to any network I also had problems connecting to WiFi which made it very difficult to contact 48 while away ! 

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Re: Cannot connect to network in Portugal

The Legend
Posts: 14,858
‎10-06-2019 09:06 PM
Problems connecting to wifi have nothing to do with 48.
You should contact 48 now to complain about the lack of mobile connectivity while abroad.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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