Australia - how to ensure that roaming works?

[LeonaH7197]

Hello, i am very happy with my 48 plan however my phone never works aboard which I've always managed up until now. I'm going to Austrailia next month for 2-3 weeks and would like my phone to work. Can you please advise what add on is available for me to purchase. Thank you.

[dalyer]

Try these threads:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If they don't help then you'll have to contact 48 support for further assistance.

See the link in my signature below or email them at support@48months.zendesk.com

If your SIM predates January 2023 then you might want to get a replacement.

• https://48.ie/help/sim-replacement

Bear in mind that you'll need cash credit to pay for incoming/outgoing calls, outgoings texts, and mobile data.

• https://48.ie/charges/roaming