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Cannot change settings to buy credit from a new debit card

Newcomer
Posts: 3
Wednesday
Lost my old debit card and can't seem to change settings to buy from a different debit card
Posted from Huawei MYA-L22
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Re: Cannot change settings to buy credit from a new debit ca

Newcomer
Posts: 3
Wednesday
 
Posted from Huawei MYA-L22
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Re: Cannot change settings to buy credit from a new debit ca

The Legend
Posts: 15,040
Wednesday

What happens when you try to delete your registered card details and add a new card here?

 

https://www.48months.ie/my-48/my-card

 

Any error messages etc.?

 

Note that some others seem to be having problems with card payments especially when trying to use a card that is not registered in case that's relevant here too?

See this thread for more on this:

 

https://community.48months.ie/t5/Memberships/Error-submitting-payment/m-p/53051#M3465

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Cannot change settings to buy credit from a new debit ca

The Legend
Posts: 15,040
Friday

Any update @danpaterson ?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Cannot change settings to buy credit from a new debit ca

The Legend
Posts: 15,040
Saturday
I just tried topping up my cash credit balance by €1 using my stored card details and the Android app and the payment went through fine.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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