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Re: Error submitting payment

The Legend
Posts: 15,049
‎24-03-2020 08:32 PM
Try registering the card details and then making the payment?
You can always delete the card details again if you don't want to store them.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: Error submitting payment

Newcomer
Posts: 2
‎24-03-2020 11:14 PM

Thanks for the reply ,  still  no go , error messages all the way. 

 

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Re: Error submitting payment

The Legend
Posts: 15,049
‎25-03-2020 12:17 AM
Sorry it didn't work.
It was a bit of a shot in the dark.
Maybe catch 48 support on the chat facility when it's back online in the morning.
That's usually the best and quickest way to get a solution.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: Error submitting payment

Visitor
Posts: 5
‎25-03-2020 12:35 AM
It worked because you hi-lighted the link to change my card details and advised to delete the old card. Thank you.
I never had this problem until now. I always logged in and chose the option of paying with a new card.
So it was your advise that I got sorted.
Thank you again
Posted from Generic Android 2.0
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Re: Error submitting payment

The Legend
Posts: 15,049
‎25-03-2020 10:10 AM

Glad it helped @antoinettedowling .

But presumably a longer term solution is still needed from 48 support to allow those who don't want to register their card details to make payments/purchases?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Error submitting payment

Visitor
Posts: 5
‎25-03-2020 10:16 AM
That is correct. It is an issue on their side which they are working on. Thank you.
Posted from Generic Android 2.0
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