Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Accepted Solution

Kickback credit

Average Joe
Posts: 4
‎24-07-2015 02:48 PM
It says I will receive my kickback straight away but my friend signed up with a sim I ordered, a while ago and I still haven't received it. Just wondering when I will because I keep getting emails saying I'm running out of time for them to sign up?
Posted from Apple iPod Touch
Reply
0 Likes

Accepted Solutions

Re: Kickback credit

Crew Member (retired)
Posts: 177
‎28-07-2015 04:09 PM

@bogueinator wrote:
Hi Damian, I can see it under kickback, but not under my credit it says €0.83. Last time I received it I could see it on my phone?

Yes but I can see a call made costing €4.88 to a 1890 number on 22nd July.

 

Calls to 1890 numbers are not free.  They are not classed as land lines or mobile and are not included in your free minutes.

 

Any call to a 1890 number will cost 50c per minutes.

 

You can see all extra call costs here http://www.48months.ie/membership-plans/other-call-charges.

 

I hope that explains it.

 

Damian

View solution in context

Reply
1 Like

All Replies

Re: Kickback credit

Crew Member (retired)
Posts: 177
‎24-07-2015 05:12 PM

@bogueinator wrote:
It says I will receive my kickback straight away but my friend signed up with a sim I ordered, a while ago and I still haven't received it. Just wondering when I will because I keep getting emails saying I'm running out of time for them to sign up?

Hey bogueinator

 

I can see €5 kickback credit was added for you on 16th July.  Log in and chec your credit balance on "My 48".

 

Damian

Reply
0 Likes

Re: Kickback credit

Average Joe
Posts: 4
‎27-07-2015 07:44 PM
Hi Damian, I can see it under kickback, but not under my credit it says €0.83. Last time I received it I could see it on my phone?
Posted from Apple iPod Touch
Reply
0 Likes

Re: Kickback credit

Crew Member (retired)
Posts: 177
‎28-07-2015 04:09 PM

@bogueinator wrote:
Hi Damian, I can see it under kickback, but not under my credit it says €0.83. Last time I received it I could see it on my phone?

Yes but I can see a call made costing €4.88 to a 1890 number on 22nd July.

 

Calls to 1890 numbers are not free.  They are not classed as land lines or mobile and are not included in your free minutes.

 

Any call to a 1890 number will cost 50c per minutes.

 

You can see all extra call costs here http://www.48months.ie/membership-plans/other-call-charges.

 

I hope that explains it.

 

Damian

Reply
1 Like

Re: Kickback credit

Average Joe
Posts: 1
‎05-01-2016 12:58 AM
it say i have 4 kickback but never got it wjat the story
Posted from Apple iPhone
Reply
0 Likes

Re: Kickback credit

The Legend
Posts: 14,858
‎05-01-2016 09:32 AM
You mean you recruited 4 other people but didn't get your Mates Rates kickback?
Are you sure that you chose to get this paid as credit and not cash which is only paid out at specific 3 monthly intervals?

http://community.48months.ie/t5/Most-Popular-Questions/Mates-Rates/m-p/38

If necessary contact 48 support for help with this:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
Reply
0 Likes

Re: Kickback credit

The Legend
Posts: 14,858
‎09-01-2016 09:21 AM
Any update?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community