Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Lack of support - everyone gone home ?

Newcomer
Posts: 1
Wednesday

I have a support ticket open for nearly 2 weeks as a credit payment did not work. Credit card saw the payment but 48 account not credited. I was getting dialogue and was about to be sorted by them but have had no update since the 15th march . Is there anyone picking up the support tickets ?

 

My sister had a similar issue with buying a membership  a week ago  and has had no response to multiple tickets.

Reply
0 Likes
Highlighted

Re: Lack of support - everyone gone home ?

The Legend
Posts: 15,040
Thursday
The chat facility seems to be online again.
Maybe try that as it's usually the quickest way to get help in my experience.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
Reply
0 Likes
Highlighted

Re: Lack of support - everyone gone home ?

Newcomer
Posts: 1
Thursday

 

Yes - sorted now.

Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community