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No calls

belindacplnd
Newcomer

‎18-05-2019 10:09 AM

Hi I just renewed my membership a couple of days ago but now I can't make calls. But I have over 200 minutes left. Please help, thanks in advance
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2 REPLIES 2

dalyer
The Legend
The Legend

‎18-05-2019 11:32 AM

Are you sure that your new membership has actually started?
What does your My 48 account page say about your current membership status, expiry date and allowance balances?
Does it list a "next" membership?
If necessary contact 48 support about this.
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎18-05-2019 01:43 PM

Did that help at all @belindacplnd?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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