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Problems changing registered payment card details

APARNAB0613
Newcomer

‎25-01-2024 11:19 AM - last edited on ‎25-01-2024 11:35 AM by The Legend

Dear 

My mobile number: 0892540804. 

I see my profile set up with invalid card details for auto debit and now i am trying to set up a correct one but it is failing due to some issues with 48 portal. I am not clear on the payment, will it get auto debited or i have to credit my account. 

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2 REPLIES 2

dalyer
The Legend
The Legend

‎25-01-2024 11:34 AM - edited ‎25-01-2024 11:37 AM

You mean you're trying to change the registered card details but it's not working?

What happens?

Any error messages?

I don't understand what you mean by this:

> I am not clear on the payment, will it get auto debited or i have to credit my account

You may need to contact 48 support about this.

See the link in my signature below or email them at support@48months.zendesk.com

It's not a great idea to post personal details such as your phone number in a public forum like this.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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APARNAB0613
Newcomer
In response to dalyer

‎25-01-2024 12:06 PM

Ok Thank you , i will contact 48 customer care. 

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