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Renewing mem

Average Joe
Posts: 2
‎22-08-2019 01:00 PM

Hi

 

My membership expires tomorrow, but when I try to pay as usual, it just keeps telling me that an error occurred.  The bank account is fine.  Please advise, thanks

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Re: Renewing mem

The Legend
Posts: 14,711
‎22-08-2019 04:10 PM

How are you trying to do this?

By text, on the website, on the app etc.?

Can you try another method?

If all else fails contact 48 support and they should be able to help.

See the link in my signature below.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Renewing mem

Average Joe
Posts: 1
‎23-08-2019 07:34 AM
I can't get to up
Posted from Generic Android 2.0
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Re: Renewing mem

The Legend
Posts: 14,711
‎23-08-2019 09:42 AM
Your post doesn't make sense.
Maybe you can clarify your issue?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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Re: Renewing mem

Average Joe
Posts: 2
‎23-08-2019 10:02 AM

Hi

I tried the website and the app.

In the end, I changed the saved card details and then it went through - it was as if it was only reading the saved card details, even though I was using the other (unsaved) card option.

Anyway, sorted now Smiley Happy

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Re: Renewing mem

The Legend
Posts: 14,711
‎23-08-2019 10:14 AM
Glad you got it sorted @cc07.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Generic Android 2.0
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