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Unable to make calls/texts all day

acelt67
Visitor
Ok,so I renewed my subscription at around 10am,and the subscription top up hasn't even shown up on my account yet - 12 hours later,I've been unable to make calls/texts all day,I've spoke to 3 different online reps since 10am this morning and was told by the 1st one - oh it'll take 4/5 hours the systems are updating,and now over 12 hours later it's still the same,this is totally unacceptable,unable to make calls/texts all day!!!! Anyone else have these problems?
10 REPLIES 10

acelt67
Visitor
I was onto support yesterday and they said it should be sorted today,but as of yet it hasn't