Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Credit Top Up

How can I top up my credit using a voucher number as I do not have any money in my bank account

I cannot buy new membership

Hi,I have an issue today. I am on the app, and laptop, buy when I try to buy new membership I get errorIt says Error, SIM with msisdn[] has No active membershipNo active membership to configure recurrance with code[NO_CURRENT_MEMBERSHIP] I am confuse...

Keeping account

I am taking a career break and going to India for a year. How often I should recharge to keep the sim active? Is it every 6 months?

Resolved! Register new payment card

48 say that there is a problem with the card that is registered on my accountDoes anyone know how I can register a different payment cardThanks

Could not initiate Secured Payments. Please try later

What a bummer, cant buy new membership, waiting an hour now on chat for any support, did try many browsers and phones still same issue. I think its time to change to NORMAL network that I can actually reach support in some normal way.