48 Community

Can't top-up - says "you have a bundle in progress"

My friend can’t login/change password/top-up

Hi, my friend can’t top up he is on auto top up each month. But this time still no credit

App and website errors

I'm getting errors on the app and website while trying to renew my plan. Anybody else experiencing same?

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What charges apply for roaming in USA?

I am in the USA now can anyone tell me what I do to access my roaming??How much do I need to add on to my account?

How can I start a new membership plan early?

I just paid for my membership but it says it starts after the current plan expires. How do I make it start immediately??

My internet doesn’t work but I topped up earlier

My internet won’t work after I topped up my membership Isnt up till tomorrow but it wouldn’t work earlier so I topped up thinking maybe my data was up but it still won’t work

Request for refund of second membership charge

Hi team,I did recharge once and it didn't gave me membership. So had do it twice, 2nd time got the membership.Can you refund one extra payment made by me as soon as possible.Thanks in advanceVishnu Tirthe

Keep getting "data limit" notification

Hi, I keep getting a notification that I've used my data limit for this month, but you charged my account 4 days ago! When I try to log into the app it constantly comes up with an error, even though I've downloaded the update. Can you help please?

Cant get past authentication step while topping up

I am trying to top up ...but cant get past authentication